Anchor and Ark Support Pty Ltd respects your privacy and is committed to protecting your personal information. We handle personal and health information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the NDIS Practice Standards.

What we collect

We collect personal information such as your name, contact details, date of birth, NDIS number, health information and support needs — only where it is necessary to provide safe and effective supports.

How we use it

Your information is used to plan, deliver and review your supports, meet our legal and funding obligations, and communicate with you and your chosen representatives. We do not sell personal information.

Storage and security

Information is stored securely with access limited to authorised staff. Records are retained and disposed of in line with legal requirements.

Access and complaints

You may request access to, or correction of, your personal information at any time. To make a privacy enquiry or complaint, contact us at info@anchorark.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (oaic.gov.au) or the NDIS Quality and Safeguards Commission (ndiscommission.gov.au, 1800 035 544).

Last updated: August 2026